Shipping
Each piece of Aspen Factor Fine Jewelry is made by hand in New York.
Estimated lead times are listed on our website. We will notify you via email once your piece has been completed and is ready for shipment.
If you need your order by a certain date please contact us and our team will get back to you.
We will always do our best to accommodate your requests and appreciate your understanding and patience.
Complimentary expedited shipping is included with every order.
Custom Sizes
If you are looking for a specific ring size or necklace length that isn't listed, please contact our team and we can confirm your request.
Made to Order
Pieces listed with Made to Order are handcrafted specifically for you.
As each piece of Aspen Factor Fine Jewelry is made by hand, please refer to the Availability on the product page for the piece you are looking to order.
Please note that Bespoke items, Special Sizing, Custom Engravings, and personalized pieces are excluded and are final sale.
Bespoke
We offer bespoke services to bring your ideas to life. Our team works with you to design and craft your perfect piece.
We offer Bespoke services for the following product categories:
- Engagement Rings
- Wedding Bands
- Necklaces, Rings, Bracelets & Earrings
Payments
Aspen Factor accepts most major credit cards including Visa, MasterCard, American Express, and Discover.
Aspen Factor has also partnered with Affirm to offer easy financing options. Learn More
We also accept payment via Wire Transfer. Please contact us if you have any questions regarding payment methods.
Canada Orders: Taxes + Duties
We are pleased to let you know that Duties and Taxes are Included on all Canadian based orders.
No additional duties will be collected when receiving your piece.